I was able to resolve the complaint quickly and did so.
What was left was to penetrate the rudeness so it wouldn’t happen again.
We’ve all been rude from time to time, knowingly and unknowingly.
The person accused of being rude told me the following:
- “I recognize what I said and did.”
- “I’m sorry. I know I am judgmental.”
- “I’m working on it.”
Her conclusion was to practice an admonishment she read in the Bible that said to guard against a sharp tongue.
That saying stayed with me all day. I pictured her sharp tongue surrounded and guarded by the word police.